Legislation and regulations
The Kids Company offers a safe and familiar environment for children and is keen to stimulate children’s development. Offering a safe and familiar environment also means carefully managing the privacy data of clients (parents and children) and staff.
We comply with the General Data Protection Regulation (GDPR). This is the European directive for all member states in the European Union. The GDPR comes into force on 25 May 2018 and succeeds the Dutch Personal Data Protection Act. The GDPR imposes requirements on the use of information relating to identifiable natural persons.
Why do we collect information?
If you use the registration form on our website to request childcare at one of our branches, we ask you to provide personal details. We use the data you provide to:
- Handle your request.
- Enter into a placement contract with you.
- Send you the invoices and manage direct debits.
- Give your child the best possible care.
- Fulfil our legal obligations.
- Analyse, update, secure and optimise our website.
We also use your data for other activities which support our business operations and to inform you about our activities.
We may amend the text of this privacy regulation as a result of new developments, for example relating to business activities, changes to the law or jurisdiction. We reserve the right to make changes in the privacy regulation on the grounds of the above.
Reasons for collecting personal data
The Kids Company collects and processes personal data in Exact software. We only use personal data as agreed with you and the security of all personal data is carefully safeguarded. This data is processed to:
- Draw up the placement contract.
- Send invoices.
- Fulfil our legal obligations, including forwarding your personal and contract details to the Tax Authorities.
- Track (tax) fraud (for example forwarding personal data to the FIOD).
- Analyse, update, secure and optimise the website.
The personal data we collect from you and process is not retained for longer than necessary to fulfil the goal for which it is collected and processed. Or as long as is legally required to retain information.
Protecting your privacy is important to you and to us. We therefore ensure that our systems and programs are very secure. No unauthorised persons inside or outside our organisation may access your personal data. This privacy regulation applies to our web pages. This privacy regulation does not apply to Internet sites of third parties which are connected to this Internet site via links.
Who do we share your data with?
We process your data using Exact software. We do not share data with third parties, unless this is permitted and essential for legal reasons. This might include the tax authorities, municipality or police reports and court orders and actions required to trace fraud. You also have the right to access your data. To do so, you must submit a personal request in writing. You have the right to rectify your data if they have been incorrectly processed. You have the right to have your data erased if the data is no longer necessary for the goal for which they were collected and processed, unless there is a legal requirement for us to retain the data.
Questions and complaints
We feel it is our duty to inform you clearly and comprehensively about your privacy. If you have any questions about this privacy regulation or about how we use your data, please e-mail us your question or complaint to email@example.com.